I contacted Chuck through a mutual client and proposed a cash out refi on a property that we had acquired and cleaned out with some basic value added by new roof and HVAC units. We needed cash out to further other projects that we had in process. Chuck asked “When do you need the money?”. I told him that we would like to close in 5 days. He said he would drive up and meet me at the property that next morning. The meeting was on time, his previous lending experience was invaluable in being able to review what we purchased, the value added and he was satisfied with where we were going with the property. Closed on the 5th day. Property is now under contract with a substantial profit anticipated upon closing.